Damage, loss, a misrepresented item, or anything else that went wrong with a rental — tell us what happened and our team will review it. Claims go straight to support (8–5 Central time, Mon–Fri) and you'll hear back by email.
🔐 Sign in to file a claim. Claims are tied to your account so we can follow up. Log in →
Find it under Bookings & receipts. Leave blank if the claim isn't about one booking.